Question 1

How can I book a repair?

Accepted Answer

You can call us at +61 420 655 514, email dnmobilerepairspa@gmail.com, send a WhatsApp message, or use the booking form on this website. We also take walk-ins during opening hours.

Question 2

Is the inspection really free?

Accepted Answer

Yes! Every device brought in gets a completely free inspection & diagnostics — no hidden fees. We tell you exactly what's wrong and what it will cost before any work begins.

Question 3

Can I get a quote before the repair?

Accepted Answer

Absolutely. After the free inspection you receive an honest, itemised quote before any work begins — no obligation to proceed.

Question 4

How long does a screen replacement take?

Accepted Answer

Most screen repairs are completed the same day, often much faster. iPad and tablet repairs typically take 1–2 days depending on parts availability. Contact us for an exact estimate.

Question 5

Which devices do you repair?

Accepted Answer

We repair all major phone brands including iPhone, Samsung, Google Pixel, Oppo and more, as well as iPads and popular tablets like Samsung Galaxy Tab.

Question 6

What a typical repair takes and how it works — what is the process?

Accepted Answer

Book a free inspection → we diagnose the fault → you approve the quote → we repair with quality parts → we test everything → you collect your device. It's that simple.

Question 7

Do you use quality parts?

Accepted Answer

We use quality replacement parts suited to your device and budget. Options may be discussed during your free inspection.

Question 8

What payment methods are accepted?

Accepted Answer

We accept cash, bank transfer and PayID. Contact us if you'd like to arrange a specific payment option.

Question 9

Do I need an appointment?

Accepted Answer

Both walk-ins and appointments are welcome — whatever suits you. Walk-ins get free diagnostics on the spot; booking ahead means a technician is ready when you arrive.

Question 10

Do you sell refurbished phones?

Accepted Answer

Yes! We stock quality refurbished phones that have been professionally serviced and tested. Contact us to see what's currently available.

Question 11

How much do repairs cost?

Accepted Answer

Pricing depends on your device brand, specific model, and whether you choose genuine OEM or premium aftermarket parts. Every device receives a 100% free inspection & diagnostics first. We confirm the exact, upfront quote before any work begins — with zero obligation.

Question 12

Is there a warranty on repairs?

Accepted Answer

Yes — we provide a warranty on our repairs. The exact coverage depends on the repair type and part used, and we'll confirm the details with you when you book.

Question 13

Do you fix water-damaged phones?

Accepted Answer

Bring your device in for a free inspection — we'll assess the damage and let you know what's possible before any cost.

Question 14

Can you recover my data?

Accepted Answer

In many cases yes. Back up beforehand if possible — we can help during the repair. Data recovery success depends on the damage.

Question 15

Do you offer mail-in repairs?

Accepted Answer

Yes! We happily accept mail-in repairs from outside Port Augusta. Message us on WhatsApp or call +61 420 655 514 and we'll arrange postage details.

Question 16

Where are you located?

Accepted Answer

DN Mobiles is located at 18 Domeyer Court, Port Augusta SA 5700. Call +61 420 655 514 for directions.

Question 17

What are your opening hours?

Accepted Answer

We're open 7 days a week, 8 AM to 8 PM — only closed on some public holidays. Call or message us to confirm before you visit.

Question 18

Can I get accessories too?

Accepted Answer

Yes — cases, screen protectors, chargers and more. Ask in store.

Question 19

My phone won't turn on — what do I do?

Accepted Answer

Bring it in for a free inspection. Common causes include battery or charging problems — most are fixable affordably.

Question 20

Do you repair devices still under manufacturer warranty?

Accepted Answer

Some third-party repairs may affect your manufacturer warranty. We'll always advise you first during the free inspection.

Question 21

Do you offer pickup and delivery?

Accepted Answer

Yes — free pickup and drop-off within Port Augusta. Message us to schedule a collection that suits you.

Question 22

Can I repair my tablet or iPad too?

Accepted Answer

Absolutely — we repair iPads and all popular tablets, including screens, batteries and charging issues. All brands welcome.

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